Shipping policy
Shipping Policy
At AkaiSora, we believe online shopping should feel exciting, smooth, and stress-free ✨
From the moment you place your order to the day it reaches your doorstep, we aim to keep everything transparent and easy.
🚚 Shipping Charges
✅ Prepaid Orders
Enjoy FREE Shipping on all prepaid orders 🎉
💵 Cash on Delivery (COD)
COD orders may include additional shipping charges based on your location and order value.
The final shipping cost will be shown at checkout before placing the order.
🛠️ Order Processing Time
Since we operate as a Print-on-Demand (POD) business, every product is specially made after you place your order.
Production & Dispatch Time
Orders are usually prepared and dispatched within 1–2 business days
Standard shipping timelines may vary between 2–6 business days
No dispatches on:
Saturdays
Sundays
Public Holidays
We always try our best to dispatch your order as quickly as possible without compromising quality 💌
⏱️ Estimated Delivery Time
Once dispatched, most orders are delivered within 4–7 business days depending on your location.
However, delays may occasionally happen due to:
Weather conditions
Transport or courier disruptions
Remote delivery locations
Stock or production delays
If there’s any delay, we’ll keep you updated and help you track your order whenever needed.
🎁 Delayed Order? We’ve Got a Surprise for You
We understand waiting can be frustrating 🧡
If your order takes more than 25 business days to get delivered,
you’ll receive a FREE 8x8 plaque with your order automatically.
No need to contact us — we’ll include it ourselves as a little apology and thank-you for your patience ✨
💵 Cash on Delivery (COD) Policy
We reserve the right to refuse COD service to customers who:
Reject COD orders repeatedly
Fail to accept deliveries
Place fake or non-serious orders
Future orders from such customers may:
Be restricted to prepaid only
Require additional confirmation charges
Be declined at our discretion
🔁 Reorders & Special Cases
Certain reorders may:
Require prepaid payment
Include extra shipping or handling charges
Have extended processing or delivery timelines
Such delays will not be considered valid reasons for cancellation, refund, or return.
By placing a COD order, the customer agrees to accept the shipment and understands that refusal may affect future ordering privileges.
💬 Need Help?
If you have any questions about your shipment or delivery, feel free to contact us anytime.
📱 WhatsApp: 8400786701
📧 Email: infoakaisora@gmail.com
Thank you for shopping with AkaiSora ❤️
We truly appreciate your trust and support.